Field Service Specialist
2 weeks ago
We're an iconic Australian brand with a global presence, dedicated to building a connected future where everyone can thrive. Our purpose is to deliver the best experience and technology on the best network.
As a Field Service Technician, you will provide exceptional customer experiences by activating and assuring telecommunications and technology products and services in the home and/or business.
You'll work collaboratively in a diverse team environment to achieve optimal customer and commercial outcomes aligned with our corporate strategy.
With several positions available across the country, you'll have the opportunity to work in various locations and contribute to our mission to deliver outstanding customer service.
Key Responsibilities:
- Deliver seamless service rectification and product installations to satisfy Telstra's customers.
- Maintenance and management of Fibre network technology, Core network technology, and Data services.
- Customer Premises Equipment maintenance and installation (both consumer and business).
- Fault finding over copper networks in rural or remote settings.
Qualifications:
You'll need to hold and maintain relevant licenses and qualifications, as deemed mandatory by regulatory and legal authorities, and a current driver's license.
- Certificate III in Telecommunications.
- Open cabling license.
- Traffic management qualifications.
- An industry white card.
Telstra offers training support for Traffic management and white card certificates, ensuring you have the skills and knowledge required for success in this role.
This role requires vaccination against Covid-19, prioritizing the safety and well-being of our people and customers.
What We Offer:
- A comprehensive range of tools, equipment, and vehicles to support your work.
- A competitive incentive program recognizing outstanding contributions.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A supportive and inclusive team environment.
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