Technical Field Service Specialist
2 days ago
We are seeking a skilled Technical Field Service Specialist to join our team at Stryker Australia Pty Ltd in the Brisbane and Gold Coast area.
Key Responsibilities- Provide technical support to Stryker customers on-site, completing reactive repairs and preventative maintenance on installed equipment.
- Support the business in ensuring the highest standard of service is provided to customers across Australia and New Zealand.
- Demonstrate exceptional customer service skills, develop strong relationships with customers and internal stakeholders, and work collaboratively to solve problems.
- Work closely with Senior Field Service Engineers to ensure KPIs, goals, and objectives are met.
- Excellent analytical, interpersonal, and communication skills, with a passion for customer service.
- Demonstrated ability to operate small hand tools, soldering, power tools, and test/inspect equipment.
- Proven mechanical/electrical and problem-solving skills.
- Ability to problem-solve, troubleshoot, and repair complex installations.
- A positive and enthusiastic team attitude, with a valid driver's license and own vehicle.
- Electrical license and tagging/testing experience (desirable).
- Ongoing training and opportunities for career progression.
- Paid parental leave schemes.
- Volunteer Day.
- Engagement Day.
- Being part of one of the world's largest and most recognizable brands.
- An excellent team culture – we have fun while working.
- A Leader who will support and guide you throughout your career.
- Access to employee benefits, including healthcare, financial wellbeing, and insurance.
- Access to our career and self-development program from day one.
- Work with like-minded individuals who are driven by exceeding targets and improving patient outcomes.
$80,000 - $120,000 per annum, depending on experience and qualifications.
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