Technical Field Service Specialist

2 days ago


Brisbane, Queensland, Australia Stryker Australia Pty Ltd Full time
Role Overview

We are seeking a skilled Technical Field Service Specialist to join our team at Stryker Australia Pty Ltd in the Brisbane and Gold Coast area.

Key Responsibilities
  • Provide technical support to Stryker customers on-site, completing reactive repairs and preventative maintenance on installed equipment.
  • Support the business in ensuring the highest standard of service is provided to customers across Australia and New Zealand.
  • Demonstrate exceptional customer service skills, develop strong relationships with customers and internal stakeholders, and work collaboratively to solve problems.
  • Work closely with Senior Field Service Engineers to ensure KPIs, goals, and objectives are met.
Requirements
  • Excellent analytical, interpersonal, and communication skills, with a passion for customer service.
  • Demonstrated ability to operate small hand tools, soldering, power tools, and test/inspect equipment.
  • Proven mechanical/electrical and problem-solving skills.
  • Ability to problem-solve, troubleshoot, and repair complex installations.
  • A positive and enthusiastic team attitude, with a valid driver's license and own vehicle.
  • Electrical license and tagging/testing experience (desirable).
Benefits
  • Ongoing training and opportunities for career progression.
  • Paid parental leave schemes.
  • Volunteer Day.
  • Engagement Day.
  • Being part of one of the world's largest and most recognizable brands.
  • An excellent team culture – we have fun while working.
  • A Leader who will support and guide you throughout your career.
  • Access to employee benefits, including healthcare, financial wellbeing, and insurance.
  • Access to our career and self-development program from day one.
  • Work with like-minded individuals who are driven by exceeding targets and improving patient outcomes.
Estimated Salary

$80,000 - $120,000 per annum, depending on experience and qualifications.



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