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Unlock Your Career in Digital Transformation
About the RoleCatholic Healthcare is seeking a highly skilled and technical expert to introduce our new Digital Adoption Platform (DAP) and lead its implementation and integration.
You will combine your understanding of project management, learning and development, instructional design with implementation and configuration of the DAP. Your strong communication, interpersonal, and stakeholder management skills will help align business goals, user needs, and training objectives within a fast-paced outcome driven environment.
Key Responsibilities- Lead the end-to-end implementation of the DAP across enterprise systems.
- Design and deploy in-app support features such as walkthroughs, tooltips, smart prompts, and guided workflows.
- Evaluate and ensure compliance with accessibility standards, data privacy regulations, and security policies.
- Support ERP rollout phases by embedding training at the point of need and reducing reliance on traditional classroom or eLearning formats.
- Develop interactive in-app tailored guides that meet the needs of our users.
- Maintain instructional design artefacts including scenario-based tutorials, process guides, and role-specific learning modules.
- Align DAP content with policies, compliance, and change management initiatives.
- Monitor platform analytics to assess engagement, completion, and challenges.
- Sustain change management initiatives by embedding training at the point of need.
- Ensure application features and functionalities are aligned with business goals.
- Promote digital literacy and self-service enablement across the organisation.
We seek an individual with:
- A curious approach and big picture mindset.
- The ability to engage effectively and respectfully with stakeholders.
- Collaboration skills to work with cross-functional teams.
We promote the dignity, life, and spirituality of older people through connected and inclusive communities. Our vision is to be a leader in care and services for seniors.
