Adoption Platform Specialist

1 day ago

Sydney, New South Wales, Australia beBeeDigital Full time $93,000 - $124,000

We are seeking an experienced Adoption Platform Specialist to lead the implementation of a cutting-edge technology solution, driving user adoption and efficiency across our organization.

Key Responsibilities:
  • Design and deploy in-app support features, including walkthroughs, tooltips, smart prompts, and guided workflows to enhance user experience.
  • Ensure compliance with accessibility standards, data privacy regulations, and security policies to maintain a secure environment.
Implementation Strategy:
  • Prioritize end-to-end implementation, focusing on seamless integration and minimal disruption to existing processes.
User Adoption and Training:
  • Develop and implement interactive in-app tailored guides to educate users on new system functionality and best practices.
  • Maintain instructional design artefacts, including scenario-based tutorials, process guides, and role-specific learning modules to ensure knowledge retention.
Digital Literacy and Self-Service Enablement:
  • Foster digital literacy and self-service enablement across the organization, promoting a culture of independence and empowerment.

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