Counter Team Leader

6 days ago


Chadstone, Victoria, Australia Aesop Full time
About Us

Aesop is a global retail organisation that has been cultivating an inspiring and inclusive environment for over 35 years. We offer professional development and advancement opportunities to complement career goals and aspirations, allowing our employees to thrive.

Job Description

We are seeking a Counter Team Leader to join the magic of Aesop's growth as we prepare to open our new space at David Jones Chadstone in August 2024. This role will play a key part in driving the success and performance of your business with the support of your team and Assistant Counter Manager.

You will be responsible for driving your business through various stakeholder relationships you nurture, including Aesop Senior Leaders and David Jones management and Concession teams. To achieve this, you will have a commercial mindset that supports you in identifying opportunities within your business by assessing trends and consumer behavior within your vicinity.

You will also work closely with your teams to ensure their development is being shaped with the objective of creating future leaders on our journey of growth. As a successful leader, you will create an inclusive and psychologically safe work environment where your team can flourish.

What We Offer
  • Unlimited Opportunities: Our holistic approach to employment promotes professional development, career growth, employee wellbeing initiatives, and encourages deep connections with the local community through the Aesop Foundation, volunteering, and matched giving programs.
  • Exclusive Benefits:
  1. Opportunity to define your role in a New Aesop Space
  2. Up to 50% product discount and bi-annual complimentary product allocation
  3. Matched Gifting Policy - every $ raised by employee for any registered charity will be matched by the Aesop Foundation
  4. Paid volunteering allowance for all employees and 24 weeks paid parental leave for primary carer
  5. Bonus opportunity based on personal, and business, performance
  6. Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training, and study support opportunities
  7. Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app and summer wellness leave options.
Requirements
  • Management experience within customer, retail or hospitality service environment
  • Proven track record of effective selling skills and ability to drive commercial outcomes in a retail or hospitality environment
  • History of successfully leading and coaching a team, creating an inclusive and psychologically safe work environment
  • Demonstrated ability to utilise empathy to manage interpersonal relationships
  • Open mindset and deep curiosity seeking to understand others, listen without judgement, and act on diverse perspectives
  • Strong communication, problem-solving, commercial acumen, and merchandising skills

We take a creative and inclusive approach to attracting, developing, and retaining the very best people, offering a workplace where talent is truly recognised and rewarded. We promote inclusion for all with the belief that diversity, inclusion, and belonging plays an important role in the success of our organisation.


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