Collections Strategy Leader

7 days ago

Sydney, New South Wales, Australia beBeeCreditRisk Full time $200,000 - $250,000

Job Summary:

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We are seeking an Executive Manager to lead our Collections Strategy team.

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This role will be responsible for developing and executing innovative collections strategies across retail credit products, overseeing the transformation of the operating model, and ensuring alignment with risk appetite and tolerance thresholds.

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Main Responsibilities:

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  • Develop and execute cutting-edge collections strategies\
  • Oversee the transformation of our operating model, embedding AI and automation to enhance efficiency and customer experience\
  • Monitor portfolio-level credit risk exposures and ensure alignment with risk appetite and tolerance thresholds\
  • Develop and implement credit risk policies and standards in consultation with business leadership\
  • Provide strategic insights and practical recommendations to senior management on credit risk and collections performance\
  • Lead and develop a high-performing team of professionals, fostering a culture of innovation and continuous improvement\
  • Engage with stakeholders, clients, and governance forums to provide guidance, challenge, and thought leadership
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Requirements:

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  • Proven senior leadership in credit risk or collections strategy, with a strong understanding of risk frameworks and portfolio management\
  • Experience managing large, analytics-heavy teams and leading transformation initiatives\
  • Thought leadership in AI and automation, with the ability to reimagine customer engagement and operational processes\
  • Strong stakeholder engagement and communication skills across senior internal and external audiences\
  • Strategic thinking and innovation mindset, with the ability to challenge legacy processes and design future-fit solutions

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