Senior Digital Experience Designer

4 days ago


Brisbane, Queensland, Australia Credit Union Australia Full time
About Great Southern Bank

Great Southern Bank is a customer-obsessed credit union that helps Australians own their own home. As part of the Chief Customer Office, our team is committed to delivering exceptional customer experiences across all channels.

Job Description

We are seeking an experienced Senior Digital UX/UI Designer to join our Small Business product team. This is a full-time opportunity based in our Brisbane Head Office in the CBD.

Your Role and Responsibilities

As a Senior Digital UX/UI Designer, you will play a key role in shaping our Small Business product's digital user experience. You'll work with cross-functional teams to engineer a cohesive user experience across our digital channels and increase user satisfaction and deliver organisational value.

  • Lead the development of detailed experience designs from inception through to build and launch.
  • Create UX deliverables and conduct heuristic reviews of existing interfaces.
  • Design and develop for multiple devices using responsive design principles, usability and customer centric design and accessibility.
  • Craft effective research and testing strategies that deliver reliable and impactful insights.
Your Requirements

To be successful in this role, you will need:

  • 5+ years' experience in delivering digital experiences that create material value for customers and organisation.
  • Extensive experience with user-centred design principles and practices, web/mobile standards, typography, colour, web/mobile usability standards and IA.
  • Experience with developing, facilitating and reporting on UX research that builds measurable value to the business.
  • A strong portfolio of UI design that showcases your creativity and understanding of design principles and best practices.
About the Position

This is a highly rewarding opportunity to make a real impact on our customers' lives. You will have the autonomy to design and develop innovative solutions that drive business outcomes and improve customer satisfaction.

Salary

$120,000 - $150,000 per annum, depending on experience.

About You

We're looking for someone who is passionate about creating exceptional customer experiences and has a proven track record in delivering digital solutions that meet business objectives.



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