ICT Support Administration Officer
4 hours ago
Scope is a leading provider of disability services, dedicated to creating opportunities for people with disability to belong and thrive. Our mission is to support individuals with physical, intellectual, and multiple disabilities to achieve their goals.
As an ICT Support Administration Officer, you will play a critical role in facilitating the delivery of efficient and quality services to Scope offices. Your primary focus will be on managing the purchasing of ICT goods and administering telecommunication services, including mobile, iPad, and data services.
Your Key Responsibilities- Coordinate the purchase of approved computer hardware, software, iPads, mobiles, and data services, ensuring adherence to purchasing procedures.
- Coordinate the dispatching, replacement, and repairs of all Scope mobile phones in a timely manner.
- Maintain an audit register for all hardware purchased.
- Work closely with telecommunication partners to ensure that Scope has fully functioning and working mobile solutions.
- Provide administrative support to a large, mobile workforce based across geographically dispersed locations.
- Handle all inquiries related to mobiles, iPads, and other technology introduced by Scope.
- Strong ability to build and maintain working relationships within the ICT team, Executive, Senior management, and key stakeholders.
- Excellent customer service skills.
- Demonstrated knowledge of mobile phone configuration.
- Understanding of purchasing principles.
An Australian driver's license (probationary licenses accepted) and 4 days of attendance in Hawthorn office location are required for this position.
", "company": "Scope (Aust) Ltd"}-
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