
Workplace Experience Manager
1 week ago
This leadership role offers a dynamic opportunity to drive workplace experience through facilities, fleet, and front-of-house leadership.
The ideal candidate will thrive on balancing competing priorities, working across property, fleet, and office management while leading our front-of-house services.
Key Responsibilities- Facilities Management: Oversee facilities operations, including property leasing, maintenance, fit-outs, and contractor engagement.
- Fleet Management: Manage Deaf Connect's vehicle fleet to ensure effective allocation, usage, servicing, and compliance.
- Reception Leadership: Lead and support the Reception Team, ensuring high standards of customer service and smooth office operations across sites.
- Office Services: Coordinate office services such as supplies, shared spaces, and staff-facing programs (e.g. Fitness Passport, vaccination clinics).
- Senior Leadership Support: Provide advice, reporting, and practical solutions to senior leadership on facilities, safety, and office services matters.
- A degree in facilities management, property, business administration, or related fields is desirable.
- Experience in facilities operations (e.g. leasing, maintenance, contractor engagement, or fleet management) is essential.
- Strong organisational and problem-solving skills are required, with the ability to manage competing priorities under pressure.
- Demonstrated leadership skills and excellent interpersonal and communication skills are necessary.
- Experience overseeing reception or office services in a professional environment is advantageous.
We're a social impact organisation dedicated to supporting Deaf, deafblind and hard of hearing Australians. Our values of Heart, Courage, and Discovery guide our work towards building capacity and influencing social change.
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