Workplace Experience Ambassador

1 week ago

Brisbane, Queensland, Australia beBeeAmbassador Full time $52,000 - $74,000

Workplace Experience Ambassador

About the Role:

We seek an organized and customer-focused professional to deliver exceptional support to clients and visitors in a designated building.

The primary objective is to provide first-class customer service, ensuring client needs are met and exceeded at all times.

Key Responsibilities:

  • Provide a warm welcome to individuals entering the facility
  • Issue visitor and parking passes, adhering to security protocols
  • Make a memorable impression by answering the telephone professionally
  • Arrange and confirm activities on behalf of the requestor
  • Manage janitorial or maintenance work orders as needed
  • Coordinate and execute workplace services including mail, office supply services, and onboarding
  • Address inquiries or complaints from employees, guests, and co-workers, providing solutions in a customer service-driven manner
  • Organize and manage on-site events, securing event space, set up and tear down, and delivery of supplies
  • Follow property-specific security and emergency procedures, notifying relevant parties to ensure safety
  • Coordinate with vendors supplying goods and services to the workplace
  • Explain detailed information within the team, following manager instructions

Requirements:

  • High School Diploma or equivalent with up to 2 years of related experience
  • Excellent communication skills for exchanging straightforward information
  • Working knowledge of Microsoft Office products, including Word, Excel, Outlook
  • Strong organizational skills with an inquisitive mindset

What We Offer:

As a Workplace Experience Ambassador, you will work in a dynamic environment, closely collaborating with clients and stakeholders to achieve exceptional results. This role is suitable for motivated professionals who are passionate about delivering world-class service.

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