Senior Service Experience Designer

1 week ago


Brisbane, Queensland, Australia Clicks IT Recruitment Full time

Job Summary

We are seeking a highly skilled Senior Service Experience Designer to join our team at Clicks IT Recruitment.

About the Role

This is an exciting opportunity for a talented Service Designer to work on creating and improving services that enhance user experiences and meet business objectives.

Key Responsibilities:

  • Apply best practices service design methodology to deliver innovative solutions that streamline processes and elevate customer satisfaction.
  • Work closely with cross-functional teams, including UX/UI designers, product managers, and stakeholders, to ensure cohesive service design.
  • Create service blueprints and journey maps to visualise current and desired service processes.
  • Conduct research to understand user needs and identify pain points.

Requirements:

  • A minimum of [1-2] years' experience in Human-centric focused design.
  • Strong analytic, creative, and communication skills.
  • Experience with design tools such as Figma, Micro, and Adobe CC.
  • Ability to work independently and collaboratively as part of a cross-functional team.

What We Offer:

  • A competitive salary of $115 per hour.
  • The opportunity to work on a variety of projects and develop your skills and expertise.
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and experienced Service Designer looking for a new challenge, please submit your resume by clicking the 'Apply Now' button below. For further information, please contact Abhi Naik at Clicks IT Recruitment.



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