Service Designer

2 weeks ago


Brisbane, Queensland, Australia Clicks IT Recruitment Full time

As a Service Designer at Clicks IT Recruitment, you will play a pivotal role in creating and improving services that enhance user experiences and meet business objectives.

We are seeking an experienced Service Designer to join our team. In this role, you will conduct research to understand user needs, map out service journeys, and identify pain points. Collaborating with cross-functional teams, you will design innovative solutions that streamline processes and elevate customer satisfaction.

Your work will involve prototyping, user testing, and iterating on designs based on feedback. With a focus on both functionality and user experience, you will help shape services that are not only effective but also delightful to use.

Key Responsibilities:

  • Apply best practices in service design methodology
  • Deliver and design service designs for purpose
  • Work with stakeholders to develop key user experiences and design
  • Experienced within the UX design space
  • Experience with design tools such as Figma, Micro, and Adobe CC
  • Experience in human-centric focused design
  • Create service blueprints and journey maps to visualize current and desired service processes
  • Work closely with cross-functional teams, including UX/UI designers, product managers, and stakeholders, to ensure cohesive service design

The ideal candidate will have strong analytic, creative, and communication skills, with a focus on delivering high-quality results under tight deadlines.

Benefits:

  • Competitive hourly rate: $115 per hour
  • Ongoing contract opportunity
  • Chance to work with a leading recruitment agency

Location: QLD - Other

Job Type: Contract

Specialisation: Other IT & Telecommunications

Reference ID: BBBH75621


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