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Dining Operations Director
3 weeks ago
We are seeking a highly skilled and experienced Senior Hospitality Leader to join our dynamic team in Sydney.
This role offers an exciting opportunity to elevate your hospitality career, working in a beautiful venue surrounded by art and backed by a team that genuinely cares about quality, service, and growth.
Key Responsibilities:
- Create effective schedules that meet the needs of both the business and the team.
- Lead, mentor, and develop a high-performing front-of-house crew.
- Train staff and ensure everyone is confident, capable, and guest-focused.
- Work closely with management to monitor key performance indicators (KPIs), including labor, customer satisfaction, and help the team achieve targets.
- Oversee smooth daily operations and ensure all policies and health standards are adhered to.
- Address guest concerns promptly and turn challenging situations into positive experiences.
- Collaborate with kitchen and management teams to maintain seamless operations.
Requirements:
- Previous experience in a leadership role within a busy, high-end restaurant.
- A confident leader with excellent communication and interpersonal skills.
- Someone who understands rostering, budgeting, and labor targets.
- A problem-solver who thrives under pressure.
- Passion for service, team development, and continuous improvement.
- Flexibility to work weekends, evenings, and public holidays as needed.
What We Offer:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- The chance to work with a talented team and contribute to a growing business.