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**Director of Product Design: Shaping the Future of Global Payments**

2 months ago


Melbourne, Victoria, Australia Airwallex Full time

About Airwallex

Airwallex is a leading unified payments and financial platform for global businesses. Our cutting-edge technology and innovative approach empower over 100,000 businesses worldwide to manage their financial operations with ease.

We are a team of over 1,500 talented individuals located across more than 20 offices globally, with a valuation of US$5.6 billion and backing from world-leading investors. Our mission is to build the global payments and financial platform of the future.

Responsibilities

As a Director of Product Design, you will be responsible for:

  • Developing a deep understanding of our platform products and expertise to drive strategic design projects.
  • Leading cross-functional teams, including product managers and engineers, to understand user needs and develop innovative design solutions.
  • Translating findings into simple yet engaging user experiences across platforms.
  • Navigating ambiguity and exploring conceptual, JTBD, and competitive landscape to achieve product market fit.
  • Leading a team of product designers, providing mentorship, and setting clear career paths.
  • Overseeing end-to-end user experience designs across desktop, mobile web, and app.
  • Providing concrete, actionable feedback to team members and promoting a feedback-driven design culture.
  • Establishing and evolving our design system and guidelines to ensure consistency and high quality.

Qualifications

To be successful in this role, you will need:

  • 8+ years of experience as a UX/Product designer, including 4+ years in a leadership role managing designers.
  • Experience working in a fast-paced tech start-up environment.
  • Strong product logic and first-principle thinking.
  • Ability to explore and thrive in ambiguous project contexts.
  • Solid track record of project management and delivery.
  • Outcome-oriented.
  • Financial industry experience is a plus, but intellectual curiosity is essential.
  • Experience working in complex systems with multi-disciplinary, multi-threaded user journeys.
  • A track record of recruiting and hiring a world-class design team.
  • Strong portfolio showcasing project experience with both UI and UX design for responsive web platforms.

What We Offer

Airwallex is an equal opportunity employer, committed to diversity and inclusion. We value talent, qualifications, and competence above all else. If you have a disability or special need that requires accommodation, please let us know.