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Staff Product Designer

4 weeks ago


Melbourne, Victoria, Australia Airwallex Full time

About Airwallex

Airwallex is a unified payments and financial platform for global businesses. Our unique combination of proprietary infrastructure and software empowers over 100,000 businesses worldwide to manage everything from business accounts, payments, spend management, and treasury to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 innovators located across more than 20 offices globally. Valued at US$5.6 billion and backed by world-leading investors, Airwallex is leading the charge in building the global payments and financial platform of the future.

Job Summary

We're seeking a Staff Product Designer to collaborate with cross-functional teams and craft experiences that seamlessly connect our customers' needs with Airwallex's product capabilities. As a key member of our customer Onboarding Team, you'll shape user experiences that are both intuitive and effective.

Responsibilities

  • Support and shape the evolution of Airwallex from a design perspective, ensuring consistency with and contributing to our brand and product architecture.
  • Partner with Product Managers, Engineers, Product Strategists, and Writers to define problems & goals, map user flows, prototype interactions, and drive innovative new solutions.
  • Develop and launch high-quality work that advances our mission of growing businesses beyond borders.
  • Provide indirect leadership and mentorship to more junior designers.
  • Build strong relationships with leaders inside and outside of core product teams, showcasing strong communication and executive stakeholder management skills.
  • Have a keen understanding of research methods, technological, business, and user opportunities and constraints.
  • Scope project work (in partnership with PMs and engineers) and help define the design process and timeline.
  • Have a good understanding of Figma and other industry-standard design/research tools.

Qualifications

  • 7+ years of experience in product design within a software environment.
  • Excellent UX, visual, and interaction skills and craft – a master in your field.
  • Define the design direction and process and can lead others through it.
  • Experience with making complex information, tools, and services easily digestible for your audience.
  • Strong storytelling, presentation, communication, and stakeholder management skills.
  • Experience designing for SaaS products.

Equal Opportunity Employer

Airwallex is proud to be an equal opportunity employer. We value diversity and consider anyone seeking employment at Airwallex based on merit, qualifications, competence, and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.