
Document Transformation Specialist
2 weeks ago
Imagine walking into a workplace where you belong. Where your ideas are valued and your growth is not only encouraged, but expected. A place where challenges are met with teamwork and support.
This isn't just an exception; it's the everyday experience at our organisation. We're embarking on a major transformation project to modernise how we support our customers and partners.
We're seeking a Report and Document Designer to play a pivotal role in our Contract Management System (CMS) Replacement Project. This project will replace aging legacy systems with a unified Contract Management System, creating a smarter and more secure future.
In this role, you'll be responsible for designing, developing, and managing system-generated documents and reports used within the new CMS. You'll collaborate with Data Warehouse engineers to design and deliver operational and business reports drawn from the Data Warehouse. Your work will directly shape how our organisation communicates with customers, meets compliance requirements, and uses data-driven insights to inform decision-making.
You'll work closely with business stakeholders, compliance teams, and technical specialists to deliver high-quality, accurate, and user-friendly reports and templates that align with business needs, regulatory obligations, and brand standards.
Benefits On Offer- Play a crucial role in a once-in-a-decade system transformation project.
- Work for a globally respected brand.
- A dynamic and inclusive culture with opportunities to grow.
- A hybrid work environment (2 days from home, 3 days onsite to collaborate with your team).
- Flexible hours.
- Generous employee vehicle benefits discounts.
- Be part of a supportive team that values innovation and integrity.
- Free onsite parking.
Project Aurora is our largest transformation project for Australia and New Zealand. It's replacing ageing legacy systems with a unified Contract Management System (CMS); Netsol Ascent. Our significant investment in the sector continues to pave the way for ongoing expansion and stability, making us an excellent workplace.
Who We're Looking ForYou're an experienced Report & Document Designer who combines strong technical skills with a passion for creating clear, compliant, and customer-focused documents and reports. You thrive in complex, regulated environments and know how to balance business, legal, and branding needs to deliver high-quality outputs.
- Proven experience in designing and developing business documents and reports in a regulated industry.
- Strong skills in layout, formatting, and template configuration skills within a document generation or reporting tool.
- Familiarity with operational documents and communications, such as customer letters, statements, and regulatory notices.
- A solid understanding of compliance frameworks including the Privacy Act, CCC, AML/CTF, and responsible lending obligations.
- Excellent ability to engage stakeholders and translate technical, legal, and branding requirements into clean, accessible templates.
- Meticulous attention to detail and commitment to quality control.
- Experience with UAT or system testing advantageous but not essential.
- Qualification in Design, Business, Communications, or Information Systems is desirable but not mandatory with relevant experience.
Join our organisation and contribute to our vision to be the financier of choice. Key to this is your commitment to delivering service excellence to our customers and our pursuit of best practice.
We believe diversity fuels innovation and belonging drives performance. That's why we welcome experienced candidates from all backgrounds.
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