Client Onboarding Specialist

2 weeks ago


Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $90,000 - $120,000

**About Us**

We help businesses succeed through expert support and customized solutions.

**Our Culture**

We value collaboration, mutual respect, and a shared purpose. Our team thrives in a fun, close-knit environment that prioritizes employee and customer success.

**The Role**

We seek a seasoned Customer Success Manager to drive client onboarding and maximize product value.

**Key Responsibilities**

- Deliver tailored training sessions to improve adoption rates.

- Craft bespoke onboarding plans for large-scale clients.

- Analyze user engagement metrics to identify potential churn risks.

- Collaborate with our Product team to enhance feature adoption.

- Partner with Marketing to amplify critical customer messages.

- Implement efficient processes for seamless client onboarding.

**Requirements**

- 2+ years of experience in Customer Success or Account Management with sales quotas.

- Strong background in HR or Recruitment with expertise in coaching teams and running workshops.

- Excellent organizational and time-management skills with high energy levels.



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