Customer Service Associate

2 weeks ago


Perth, Western Australia Marriott Full time

At Marriott International, we are committed to delivering unparalleled service excellence in every interaction. As a Customer Service Associate - Server (Hearth), you will play a vital role in ensuring that our guests receive a personalized and memorable dining experience.

About the Role

As a server, your primary responsibility will be to provide exceptional service to our guests, ensuring that their needs are met and exceeded. This will involve taking food and beverage orders, making recommendations, and advising on menu options. You will also be responsible for serving food and beverages to the table, communicating with the kitchen regarding menu questions and dietary requirements, and recording transactions using our MICROS system.

Duties

  • Take guests' food and beverage orders, making recommendations and advising on menu options.
  • Serve food and beverages to the table promptly following appropriate procedures.
  • Communicate with the kitchen regarding menu questions, dietary requirements, and special requests.
  • Record transactions using the MICROS system.
  • Maintain cleanliness and condition of the working area.

Requirements

  • Responsible Service of Alcohol certification from a Nationally Accredited Training provider.
  • I'm Alert Food Safety Certification from the City of Perth.
  • Experience working in a customer service role is preferable.
  • Passion for delivering exceptional customer service.
  • Unrestricted working rights for Australia.

We are committed to creating a diverse and inclusive work environment, where everyone feels valued and empowered to succeed. If you are passionate about delivering exceptional customer service and are committed to excellence, we encourage you to apply for this exciting opportunity.



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