Administrative Support Specialist

3 weeks ago

Sydney, New South Wales, Australia MQ Health Full time

About the Role

We are seeking an experienced Medical Receptionist and Administrative Assistant to join our dynamic General Practice Clinic at MQ Health.

The ideal candidate will have a passion for healthcare and excellent administrative skills, with the ability to work in a fast-paced team environment.

The role will be responsible for providing high-quality administrative support services to general and specialist practice clinicians in their clinic rooms.

Key responsibilities include:

  • Providing administrative support and liaising with patients in person and over the phone
  • Managing patient appointments with clinicians
  • Ensuring patients are billed in an accurate and timely manner
  • Updating and maintaining confidentiality of patient records
  • Communicating, liaising and coordinating duties with other administrative and reception staff in the clinic and throughout other MQ Health and affiliated clinics
  • Reconciling end of day cash/EFTPOS and undertaking associated banking tasks

About You

You will be an enthusiastic and professional individual who enjoys interacting with customers/patients to provide excellent customer service in each and every interaction.

Previous reception and administration or customer service-related experience is essential, as is the ability to work in a lively environment with excellent organisational skills and the ability to prioritise work while maintaining a high level of accuracy.

About Us

At MQ Health, we unite the best clinicians, the most qualified researchers and the most dynamic teachers to lead the development of health and medical education and practice in Australia.

Our integrated approach delivers holistic patient care and treatment informed directly by world-renowned research and continuous learning for improved patient outcomes, enhanced student experiences and more and better research.

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