IT Infrastructure Specialist
6 days ago
About the Role
We are seeking a highly skilled IT professional to join our team as a Systems Engineer. As a key member of our IT department, you will be responsible for maintaining our infrastructure and ensuring seamless IT operations.
Key Responsibilities
- Manage our End-User Computing (EUC) needs using Intune and HPDM platforms.
- Provide technical support to our IT teams, branch staff, and external vendors as needed.
- Maintain and optimize the Citrix environment for security and uptime.
- Manage Zero Trust Network Access (ZTNA) technologies such as Netskope.
- Oversee application control and policies through AD GPO and Intune.
- Configure and manage Windows Servers and virtual machines in VMware.
- Perform maintenance and patching of the Dell VxRail cluster.
- Train and guide our Service Desk on EUC best practices.
About You
We are looking for a motivated and technically skilled IT professional with a passion for infrastructure management and support. You should have strong problem-solving abilities and thrive in fast-paced environments. Your expertise should span across various IT systems, and you should have a proactive approach to security and system optimization.
Key Skills and Qualifications
- Proven experience in resolving Level 1 and 2 technical issues across servers, networking, and hardware/software.
- Strong knowledge of infrastructure technologies such as O365, Entra ID, Exchange Online, and SharePoint.
- Proficiency in managing Windows Servers, VMware, and Citrix environments.
- Hands-on experience with Intune, including policy creation and device management.
- Familiarity with automation tools and PowerShell scripting (desired).
- Cybersecurity-focused with a "Security First" mindset.
- Experience with networking protocols (TCP/IP) and Fortinet (preferred).
- Self-motivated, enthusiastic, and able to work effectively in a team environment.
What We Offer
We offer a range of employee benefits and rewards, including all the training and development you need to build a successful career with us. You will have pathways to pursue your career, nationally and internationally, and additional financial benefits if you stay with us for more than five years. You will also have the opportunity for profit share and great employee discount rates on our hire gear.
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