
Senior Client Relationship Manager
12 hours ago
This role is a mix of office-based and client-facing work, covering the region from the Sunshine Coast to the Gold Coast and out to Toowoomba.
About the Role:- Nurture established client relationships by building trust and understanding their evolving needs.
- Proactively identify opportunities to add value and provide best-fit solutions for clients.
- Engage in consultative conversations to uncover the bigger picture, including future plans, regulatory changes, and external impacts.
- Present new ideas and solutions to clients with credibility and confidence.
- Communicate effectively via phone, email, reports, and proposals, adapting your style to suit the audience.
- Maintain accurate client records in CRM systems and prepare regular reports.
- You have experience in sales, account management, or consultative roles.
- You are naturally curious, personable, and structured in your approach.
- You are comfortable balancing time between the office and meeting clients on-site.
- You possess skills in consultative selling and value creation, with the ability to articulate client needs clearly.
- You have strong communication skills with excellent written and verbal presentation skills.
- You are well-presented, confident, and motivated, but not ego-driven.
- You are responsible and organised, with the ability to manage your own schedule with a common sense outcome focus.
- You enjoy problem solving, understand knock-on effects, and are driven to find creative solutions.
- You are a team player with a good sense of humour and the ability to contribute positively to workplace culture.
The ideal candidate will have a current driver's license and reliable transportation (transportation allowance provided).
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