Relationship Manager

Relationship Manager – Infinity Group Australia

About Infinity Group Australia

At Infinity Group Australia, we exist to help everyday Australians conquer debt, build wealth, and create lasting financial freedom.

What started as a powerful personal vision has grown into one of the country's most awarded financial services groups, built on education, driven by transformation, and backed by real results.

Our flagship Rapid Repay program helps clients pay off their homes up to 20 years early, and agood chunk of our team are living proof, actively using the same strategies we deliver.

As Infinity continues to scale, our founders Rebecca and Graeme Holm remain deeply connected to the business, ensuring our mission stayspersonal, powerful, and people-first.

What Makes Us Different

This isn't your standard finance role and we're not your standard finance company.

• The client isn't always right. Real transformation takes honesty, sometimes a cuddle, sometimes a slap.
• We're bold, disruptive, and unapologetically different. (Check out our socials and you'll see exactly what we mean.)

The Role:

Location: Southport, Gold Coast

Type: Full-time, mostly on-site, Monday – Friday (9am-5pm, but must be flexible for occasional nights and weekends), WFH flexibility available post-probation

Salary: $90k + commission (~ $120k OTE)

We're looking for a confident, driven individual who thrives in a collaborative, fast-paced environment and is ready to take full ownership of client relationships. With Infinity don't expect scripts and robotic processes, we deal with real people, we want real people who can have real conversations.

As a Relationship Manager, you'll be a key player in guiding clients toward financial freedom. You'll deliver structured support with empathy and accountability, helping clients stay on track with their Rapid Repay journey, including budgeting, debt reduction, and long-term financial goals.

Key Responsibilities

• Manage and monitor an assigned client base through monthly check-ins and annual reviews
• Hold clients accountable to their financial strategy and progress
• Collaborate with internal teams and third-party professionals to deliver holistic financial support
• Identify opportunities to improve client outcomes and ensure timely rate reviews
• Maintain accurate, compliant client records
• Resolve queries professionally and ensure a seamless experience alongside Finance Strategists and support teams

What We're Looking For

• Proven experience in client relationship management, ideally involving virtual check-ins, coaching, or accountability support
• Strong communication skills, attention to detail, and organisational ability
• Comfortable working autonomously and adapting to flexible hours
• Positive attitude, initiative, and commitment to high ethical and professional standards
• experience in financial services, mortgage lending or property will be advantageous

Additionally, all Infinity employees must pass a credit history check (min. score of 600) and a police check, provide two professional references from current or previous employers, and hold full, unrestricted working rights in Australia.

Why Join Infinity?

At Infinity, we don't just change our clients' lives, we change the lives of our people too. Here's what joining our team means for you and your family:

• Financial Empowerment – Free access to become an Infinity client, including mortgage brokers, advisers, strategists, accountants, real estate agents, relationship managers, and solicitors.
• Career Growth – Infinity has grown rapidly and we're only getting started. With rapid growth comes rapid opportunity
• Competitive Remuneration – We hire the best, and we reward the best
• First-Class Onboarding – Includes an all-expenses-paid trip to our Real Estate Mastery (REM) event, plus a company iPhone and laptop
• At Infinity, giving back is part of who we are. Through initiatives like the Kmart Wishing Tree Appeal, our team helped raise over $250,000 last year to support children and families in need, and we're just getting started as we aim for $500,000 for Christmas '25.

Ready to Join Us?

If you're looking for more than just a role, want to transform your own financial future, grow your career with one of Australia's fastest-scaling companies, and make a real impact for clients and community, then Infinity is the place for you.

Submit your application today, or feel free to reach out directly to Lachlan Baldwin – Talent Manager at Infinity Group via LinkedIn if you have any questions.