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Key Account Assistant Retail Director

1 month ago

Adelaide, South Australia Savers Australia Full time
About the Role

The Assistant Retail Manager at Savers Australia will lead our Retail Operations Team, ensuring exceptional customer service for customers and donors.

Responsibilities
  • Oversee day-to-day functions on the sales floor in a big box environment
  • Provide leadership and supervision to a team of up to 12 members on shifts
  • Identify opportunities to enhance efficiencies and apply creative thinking to increase store sales and profits
  • Lead by example and role-model outstanding customer service by meeting and engaging with customers and donors
  • Welcome and train new team members into our business, supporting them to succeed and grow in their roles
About You

To ensure you can hit the ground running, you will have a mix of the following:

  • Availability for full-time hours on a flexible rotating roster from Monday to Sunday
  • Experience in fast-paced environments, such as retail, production, warehousing, hospitality, or other customer-focused industries
  • Strong communication and coaching skills to empower and inspire your team
  • Impact-driven, wanting to make an impact on your team and community
  • Customer-focused, passionate about providing exceptional experiences at every interaction
  • Eager to learn and adapt to find better ways to improve
  • Committed to doing the right thing and standing up for what's right
  • Able to celebrate uniqueness and recognize the value of diverse backgrounds
About Our Business

Savers Australia is a global reuse champion, proud to champion reuse since its humble thrift shop beginnings. We've grown from a single shop to a big little company making an impact every day. Our purpose is to be creative, meaningful, dynamic, and fun while embracing our passion for reuse.

We're a team of thrifters searching for unique and one-of-a-kind items. With training, career development, and bonus opportunities, our team is a great one. You'll positively impact Team Members, Customers, Donors, Your Community, and the Environment. If you're looking for a fulfilling place to work, with opportunities to grow, quarterly bonuses, and discounts across retailers, travel, and attractions, we want to meet you.

Compensation

$85,000 per annum, plus bonuses and benefits.