Retail Operations Director

2 weeks ago

Adelaide, South Australia Witchery Full time

Witchery is an Australian fashion brand that embodies style, quality and design. As a Cluster Manager, you will play a vital role in delivering the stores' financial targets and company key performance indicators.

Salary: $80,000 - $120,000 per annum, based on experience

About the Role

This is an exciting opportunity to lead a team of retail professionals and drive sales, profit and customer satisfaction. You will be responsible for managing budgets, interpreting financial reports, and generating efficient rosters.

Key Responsibilities
  • To drive sales, profit and ensure the achievement of all KPI's as set by the company
  • Provide inspirational leadership, training and developing team capability
  • Lead with a focus on strong people management
  • Maintain a focus on commercial acumen ensuring the team have an understanding of the performance of the store
  • Manage effective control of costs
  • Drive a customer centric culture creating a warm and genuine customer service experience
  • Adhere to all company behaviours, policies and procedures
Requirements
  • Proven experience in managing high sales turnover, multi-site retail fashion stores
  • A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
  • Ability to manage budgets, interpreting financial reports and generating efficient rosters
  • Demonstrated experience in managing for profit, with a commercial approach
  • Experience managing the performance, training and development of a large team
  • Skills associated with driving productivity with team members
  • Ability to build strong relationships with relevant stakeholders, including senior leadership
Benefits
  • A competitive remuneration package, including incentives
  • Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Politix, Trenery, Witchery and Mimco products.
  • Excellent career progression involving regular training and on the job development
  • A genuine, open and high performing culture
  • Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships

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