Healthcare Engagement Specialist

5 days ago

Cleveland, Queensland, Australia beBeeEngagement Full time US$15,960 - US$25,000

Key Responsibilities:

  • Effectively communicates with Medicare Advantage plan members to facilitate seamless transitions and resolve issues.
  • Documents all interactions to ensure accurate record-keeping.
  • Maintains a proactive approach to identify and mitigate disenrollment risks among SummaCare Medicare members.
  • Contributes to the development and implementation of retention strategies to enhance member satisfaction and loyalty.
  • Presents comprehensive information about health plans to groups or individuals as required.

Requirements:

  • Holds a High School Diploma or equivalent.
  • Demonstrates at least one year of experience in customer-facing roles within the healthcare industry, performing similar tasks.

Preferred Qualifications:

  • Possesses two years of experience in the healthcare industry.
  • Ability to complete training on SummaCare plans and products prior to open enrollment season with a minimum 90% passing rate.
  • Proven ability to multitask and efficiently operate various computer systems.
  • Excellent communication skills.
  • Able to work independently and collaboratively within a team environment.

This is a temporary position offering an opportunity for professional growth and development.

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