Healthcare Claims Support Specialist

4 days ago

Cleveland, Queensland, Australia beBeeSupport Full time US$27,280 - US$35,100
Support Specialist

This role offers support across multiple business areas, encompassing claims, customer service and sales & marketing. Key responsibilities include opening, sorting and repricing claims, responding to customer inquiries and preparing disruption and geo results for prospects and existing clients.

Key Competencies
  • Experience in healthcare, particularly with medical claims preferred
  • Call center and/or receptionist experience desirable
  • Minimum typing speed of 30 wpm
  • Knowledge of medical terminology
  • Understanding of ICD-9 and CPT coding

The ideal candidate will possess strong interpersonal and communication skills, enabling effective collaboration in a fast-paced team environment. They will also have a solid grasp of Microsoft Office and be able to work independently while receiving direction from a supervisor/lead.

Fundamental Skills
  • Critical thinking and problem-solving abilities
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Able to work effectively in a team environment

We are seeking a highly motivated and detail-oriented individual to join our team as a Support Specialist. This is an excellent opportunity for someone who enjoys working in a dynamic environment and is passionate about delivering exceptional customer service.

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