IT Support Specialist

2 days ago


North Lakes, Queensland, Australia Frontline Retail Brisbane Full time

We are seeking a skilled Junior IT Support Specialist to join our team in Brisbane.

**Job Summary**

This exciting opportunity is perfect for someone who enjoys hands-on work, troubleshooting, and resolving technical issues. The successful candidate will assist in managing the IT support ticketing system, specifically with ERP Microsoft Dynamic NAV.

**Key Responsibilities:**

  • Assist in resolving issues with registers, provide general helpdesk support, build hardware such as registers, and perform iPhone wiping and resetting.
  • Travel opportunities for system upgrades and new site builds, including upgrading the NAV system to an online version across 37 stores.

**Requirements:**

  • A strong understanding of IT support, ideally with experience in a supermarket setting and relevant TAFE/University qualification.
  • Excellent problem-solving skills, ability to handle common IT repairs, and a hands-on approach.

**What We Offer:**

  • An estimated annual salary of AU$55,000 - AU$65,000 depending on experience.
  • Flexible work-from-home options, especially on Fridays, and on-site parking available.
  • Opportunity to be part of a community-focused, independently-owned grocery chain.
  • A supportive work environment with a focus on local community engagement.

**About Us:

Frontline Retail Brisbane is a leading retailer with 34 stores across Queensland. We pride ourselves on providing customers with quality fresh products and everyday big brands at competitive prices.



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