Facilities Administrator

2 days ago

Botany Bay, Australia Evolve FM Full time
About Evolve FM

Evolve FM is a leading Indigenous full-service property and integrated facilities management company in Australia. With a vision of "Equity through Opportunity", we seek to use our expertise to provide employment and economic opportunities for Australia's first peoples, while being open to employees of all backgrounds and aspirations.

We are a multi-award-winning Supply Nation Certified Supplier, and we are committed to delivering best-in-class property and facilities management services to our clients.

The Role

We are seeking a highly motivated and experienced Facilities Administrator to join our team. The successful candidate will be responsible for providing high-quality services and achieving efficiencies in our operations.

The key responsibilities of this role include:

  • Ensuring service delivery meets and exceeds client expectations and established service levels and/or benchmarks
  • Working to defined procedures and outputs, maintaining Evolve FM's image and reputation at the forefront of performance
  • Assisting the Facilities Managers with operational activities, including accounting and finance, maintenance and operations, vendor oversight, purchasing of materials, equipment, and supplies, occupancy services, and helpdesk
  • Assisting in the training and inductions of contractors
  • Overseeing maintenance requests logged on the system and ensuring optimum allocation of works to contractors as specified by the Contract within the financial and operational delegations set by the Client
  • Ensuring compliance checks as required by statutory regulations and industry guidelines are accurately maintained
  • Ensuring building condition and property classification data is properly managed and coordinating activities to ensure the integrity of the equipment is maintained
  • Proactively engaging stakeholders to ensure that on-site client expectations are met and ensuring vendors are well-managed, delivering services on time and within budget
  • Actively working to ensure that the site's financial operations are meeting or exceeding targets and control requirements
  • Making suggestions to the manager in ways to achieve service delivery efficiencies and/or cost reductions within accountabilities
  • Assisting the manager with continuous process improvement, problem-solving, and best practice reviews
  • Delivering accountabilities assigned within KPIs and service level agreements as well as the annual operational plan for the area of responsibility
About You

We are seeking a motivated self-starter with a proven track record of successfully delivering best practice and quality to the organisation, your team, and clients. The ideal candidate will have:

  • Experience in a transferrable or related field
  • Knowledge of local occupational health and safety requirements
  • Good computer and software knowledge
  • Knowledge of work health and safety requirements
  • A track record of excellent customer service and service delivery
  • A clearance to work with children in NSW or the ability to obtain one
  • The ability to work within defined procedures and outputs

Ideally, the successful candidate will also possess:

  • Experience in a similar role (within facilities, property management, or other related fields with service requests/work orders)
  • An understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
  • Knowledge of vendor management for specialised services

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