Site Reliability Engineer

4 weeks ago

Sydney, New South Wales, Australia ServiceNow Full time
Job Description

We are seeking a skilled Associate Site Reliability Engineer to join our team at ServiceNow. As a key member of our SRE team, you will play a critical role in maintaining and improving the reliability, scalability, and performance of our infrastructure.

Key Responsibilities:

  • Assist in resolving issues within our infrastructure and provide sustainable solutions.
  • Work with more experienced engineers to learn best practices in systems engineering, software development, and networking.
  • Participate in projects to help improve the reliability and performance of our infrastructure through better system design.
  • Contribute to a highly automated environment by supporting initiatives that reduce manual tasks and enhance scalability.

Requirements:

  • Basic knowledge of Linux systems and a willingness to learn more.
  • Some coding experience, with Python or JavaScript being preferred.
  • Familiarity with networking concepts like IP addressing and routing protocols.
  • Exposure to databases, such as MySQL or PostgreSQL, with an interest in learning about performance, replication, and high availability.
  • An understanding of system monitoring, whether for applications, networks, or systems.
  • A keen eye for detail—accuracy and thoroughness are key.
  • Willingness to work one weekend day as part of a 4-day workweek.

About the SRE Team:

Our Site Reliability Engineering (SRE) team is made up of technically skilled engineers responsible for maintaining and improving the reliability, scalability, and performance of the ServiceNow infrastructure. As a Junior SRE, you'll have the opportunity to learn how to solve technical challenges across the entire technology stack—from hardware to applications.

We focus on improving the platform's operability by reducing incidents and minimizing downtime. Our team thrives on solving large-scale, complex problems, and we're committed to mentoring and helping you grow your skills in software development, networking, and systems engineering while delivering better services for our customers.

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