Site Reliability Engineer

4 weeks ago

Sydney, New South Wales, Australia ServiceNow Full time
Job Description

We are seeking a highly skilled Site Reliability Engineer to join our team at ServiceNow. As a Site Reliability Engineer, you will be responsible for ensuring the reliability, scalability, and performance of our infrastructure.

Key Responsibilities:

  • Assist in resolving issues within our infrastructure and providing sustainable solutions.
  • Work with more experienced engineers to learn best practices in systems engineering, software development, and networking.
  • Participate in projects to help improve the reliability and performance of our infrastructure through better system design.
  • Contribute to a highly automated environment by supporting initiatives that reduce manual tasks and enhance scalability.

Qualifications:

  • Basic knowledge of Linux systems and a willingness to learn more.
  • Some coding experience, with Python or JavaScript being preferred.
  • Familiarity with networking concepts like IP addressing and routing protocols.
  • Exposure to databases, such as MySQL or PostgreSQL, with an interest in learning about performance, replication, and high availability.
  • An understanding of system monitoring, whether for applications, networks, or systems.
  • A keen eye for detail—accuracy and thoroughness are key.
  • Willingness to work one weekend day as part of a 4-day workweek.

About the SRE Team:

Our Site Reliability Engineering (SRE) team is made up of technically skilled engineers responsible for maintaining and improving the reliability, scalability, and performance of the ServiceNow infrastructure. As a Junior SRE, you'll have the opportunity to learn how to solve technical challenges across the entire technology stack—from hardware to applications.

We focus on improving the platform's operability by reducing incidents and minimizing downtime. Our team thrives on solving large-scale, complex problems, and we're committed to mentoring and helping you grow your skills in software development, networking, and systems engineering while delivering better services for our customers.

Note: This position requires the Australian Baseline Security Clearance. If offered employment, you must be willing to complete and successfully pass the adjudication process. Australian citizens currently residing in Australia for at least the past 3 years will be considered.

Why ServiceNow

ServiceNow's DNA is built in purpose and values. We offer a culture of belonging, inclusivity, collaboration, and customer focus.

Work-life balance and well-being are our topmost priorities.

We offer flexible work arrangements.

We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong in aptitude and attitude can grow their careers through working with some of the most advanced technologies and talented professionals in the business.

Not sure if you meet every qualification? We still encourage you to apply We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate

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