Leadership Development Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeCareer Full time $90,000 - $120,000

Optimizing Career Potential: A Transformative Role

In our pursuit of becoming Australia's leading international retail bank, we're focused on serving our global customers and fostering a progressive banking environment for the future. Within our Wealth and Personal Banking (WPB) business, we're invested in long-term growth, including developing our people's capabilities and empowering them to reach their full potential.

This role involves identifying novel opportunities, conceptualizing improvements to our training and people capability programs, and driving transformational change. You'll collaborate with our Branches, Contact Centre, and Virtual teams, as well as key stakeholders across Product, Risk, Compliance, and Learning & Development, to develop localized solutions and drive this transformation.

Responsibilities:
  • Work closely with leadership to establish a culture of continuous learning and growth across frontline roles.
  • Utilize data and insights from across the Channels business to support capability uplift.
  • Cultivate the skills of frontline staff through coaching.
  • Design and oversee updates to learning material that enables the transfer of required skills, knowledge, and behaviors to existing and new employees, aiming to embed ongoing improvement in capability.
  • Partner with both 1st and 2nd line credit underwriting teams to identify and address knowledge gaps across the ERM and PRM cohorts.
  • Evaluate the effectiveness of coaching/training initiatives.
Requirements:
  • A Certificate IV in Workplace Training and Assessment or other related formal qualifications in adult education and learning principles would be advantageous.
  • Experience working with geographically dispersed teams is essential.
  • Proven ability to provide consultative advice to business stakeholders.
  • A self-motivated individual with strong leadership skills, resilience, tenacity, and a focus on execution and delivery.
  • Excellent influencing, negotiating, and stakeholder management skills, along with superior written and verbal communication.
  • Strong organizational skills, with the ability to effectively prioritize and meet critical deadlines.
  • Experience coordinating/managing training projects is highly desirable.

We value diverse perspectives and believe that together, we can succeed. We work collaboratively across boundaries, take responsibility, and hold ourselves accountable to achieve our goals. Our commitment to these values has enabled us to build a culture where all employees feel appreciated, respected, and valued, and where their opinions count. We provide a workplace that fosters continuous professional development, flexible working arrangements, and opportunities to grow in an inclusive environment.

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