Operations Director

5 days ago


Melbourne, Victoria, Australia Family Doctor Pty Ltd Full time
About Family Doctor Pty Ltd

We are a leading network of General Practices across Australia, dedicated to providing exceptional healthcare services to families and communities. Our patient-focused approach, state-of-the-art facilities, and team of highly skilled medical professionals are committed to excellence in healthcare.

The Role

We are seeking a dynamic Operations Manager to join our team. This role is crucial in driving operational excellence across our regional network of clinics. The successful candidate will be responsible for overseeing the daily operations, improving processes, and ensuring that our clinics operate efficiently and effectively.

Key Responsibilities
  • Oversee the daily operations of multiple clinics, ensuring operational efficiency and effectiveness.
  • Collaborate with clinic managers and staff to optimize operational procedures and patient services.
  • Implement strategic plans and initiatives in alignment with the company's goals and objectives.
  • Manage and coordinate with various departments, including HR, IT, finance, and administration.
  • Ensure compliance with healthcare regulations and standards across all clinics.
  • Develop and monitor key performance indicators to measure operational performance.
  • Ensure high-quality primary care delivery.
  • Lead Continuous Quality Improvement for all clinics.
  • Initiate process improvement initiatives to enhance patient care and staff productivity.
  • Liaise with the Chief Operating Officer to report on clinic performance and operational challenges.
Requirements
  • Proven experience in an Operations Manager role, preferably in a healthcare setting with a minimum of 3 years experience.
  • Strong leadership skills with the ability to motivate and manage teams.
  • Excellent problem-solving, organizational, and communication abilities.
  • Knowledge of healthcare industry practices and compliance requirements.
  • Proficiency in managing multiple projects and priorities.
  • Willingness to travel interstate.

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