
Operations Efficiency Specialist
3 days ago
The ideal candidate will play a key role in bridging business needs with technical delivery, driving operational efficiency through smart technology solutions.
Key Responsibilities:- Requirements Gathering & Analysis: Engage stakeholders to elicit and document business requirements. Conduct workshops, interviews, and process mapping sessions. Translate business needs into clear functional and non-functional requirements.
- System Enhancement & Configuration: Collaborate with technical teams to ensure system enhancements meet operational goals. Contribute to configuration, data integration, and visualisation improvements. Document workflows, data flows, and system interfaces.
- Stakeholder Engagement & Communication: Act as a liaison between business and IT teams. Present findings and updates to senior management and end-users. Facilitate user acceptance testing and feedback collection.
- Process Improvement: Analyse current workflows and identify opportunities for optimisation. Develop process documentation, use cases, and user stories.
- Project Support: Assist in project planning and delivery tracking. Identify risks and propose mitigation strategies. Support change management, training, and documentation efforts.
- 5+ years of experience in a Business Analyst role, preferably within the energy or industrial sectors.
- Experience with AVEVA PI or similar industrial data historian systems.
- Strong documentation skills (user stories, process flows, functional specs).
- Excellent stakeholder engagement and communication abilities.
- Analytical mindset with a focus on practical, business-driven solutions.
- Familiarity with SCADA, IoT, or industrial automation technologies.
- Experience with data visualisation tools (e.g., Asset Intellect, PI Vision).
- Business Analysis certification.
- Exposure to change management and user training initiatives.
- Bachelor's degree in Business, IT, Engineering, or a related field (highly desirable).
If you have the right skills and experience, please submit your CV for consideration.
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