Operational Efficiency Specialist

7 days ago


Brisbane, Queensland, Australia beBeePractice Full time $100,000 - $150,000
Business Practice Manager Job Summary

This role is responsible for overseeing the efficient operation of our law firm's business functions.

The ideal candidate will have excellent organizational and communication skills, as well as experience in managing financials, HR, and operational efficiency.

Key Responsibilities:
  • Financial Management: Monitor revenue, expenses, WIP, aged debtors, and cash flow. Assist with budgeting, forecasting, cost control, and reporting to partners.
  • HR & People Management: Coordinate recruitment, onboarding, and induction of new staff. Manage HR records, leave tracking, performance appraisals, and training plans.
  • Client Experience & Practice Growth: Support business development activities, including referral partner tracking and marketing initiatives. Oversee client engagement letters, surveys, reviews, and complaint handling.
Operations & Administration:
  • Day-to-Day Operations: Oversee/manage day-to-day office operations, including staff/office scheduling, systems, office supplies, and facilities.
  • Policies & Procedures: Implement and maintain standard operating procedures (SOPs) and firm-wide policies/procedures.

Requirements: To be successful in this role, you will need excellent communication and interpersonal skills, as well as experience in a similar position.

Benefits: This role offers a competitive salary and benefits package, as well as opportunities for career growth and professional development.



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