Senior Claims Coordinator

1 week ago

Newcastle, New South Wales, Australia beBeeClaims Full time $70,000 - $95,000
Insurance Claims Specialist Position

This is a permanent, full-time role that offers long-term career progression and the opportunity to work for a leading insurer. As an Insurance Claims Specialist, you will be responsible for managing a portfolio of insurance claims to achieve early and sustainable returns to work with reasonable claim costs.

Key Responsibilities:
  • Manage insurance claims portfolios to ensure timely and cost-effective resolution.
  • Communicate effectively with stakeholders to identify claim needs and provide advice on coverage and entitlements.
  • Undertake ongoing reviews of claim liability and entitlements.
  • Support workers and employers throughout the claim process, providing guidance on necessary documentation.
  • Monitor, settle, and close out claims within assigned portfolios.
  • Deliver exceptional customer service and coordinate with key stakeholders.
  • Perform administrative tasks aligned with portfolio management.
Essential Qualifications:
  • Experience in managing claims within the Australian workers' compensation insurance industry or equivalent international experience.
  • In-depth knowledge of NSW workers' compensation legislation, schemes, and policies.
  • Strong attention to detail and organizational skills are essential.
  • Ability to navigate complex conversations and maintain resilience under pressure.
  • Team-oriented mindset with the capacity to work independently when required.
Benefits of this Role:

This position offers a challenging and rewarding environment where you can leverage your expertise to drive positive outcomes. If you are passionate about delivering exceptional results in a collaborative team setting, we encourage you to apply.

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