Claims Specialist

12 hours ago

Newcastle, New South Wales, Australia beBeeCase Full time $90,000 - $120,000
Senior Case Manager Position

As a Senior Case Manager, you will be responsible for managing diverse portfolios of claims and working in partnership with internal and external stakeholders to deliver positive outcomes.

Key Responsibilities:
  • Manage complex claims for corporate and government clients.
  • Determine liability and assess treatment requests in a timely manner.
  • Document claims decisions effectively.
  • Utilize claims management systems.
  • Develop and implement claims strategies that drive sustainable outcomes.
  • Meet key compliance and performance metrics.
  • Coach and support newer team members.
About You:
  • Experience as a Workers Compensation Case Manager or other personal injury specialist.
  • Excellent communication skills, both written and verbal, with a customer-focused approach.
  • The ability to handle difficult situations and resolve complex issues efficiently.
  • Proactive attitude and drive to learn and develop skills.
  • Strong time management skills and adaptability in changing environments.
  • A passion for leveraging emerging technologies to stay ahead in the digital landscape.

This is an exciting opportunity to join our team as a Senior Case Manager and contribute to delivering exceptional service and outcomes.

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