Cultivate Customer Success

3 days ago

Brisbane, Queensland, Australia beBeeCareer Full time $60,000 - $90,000

Job Title: Banking Consultant, Contact Centre

">About This Role

This is a unique opportunity to embark on an exciting journey in the realm of banking and financial services. As a Banking Consultant, you will be part of an innovative hybrid work culture that emphasizes a balance between in-office presence and remote work.

About You

To grow and be successful in this role, you will ideally bring the following skills and qualifications:

  • Passion for delivering exceptional customer service with demonstrated experience in customer service roles
  • Proficiency in using computer systems and ability to navigate multiple systems
  • Strong verbal communication skills to listen, build rapport, and convey complex information effectively
  • High level of resilience, empathy, and adaptability to handle various customer situations
  • Commitment to self-development and eagerness to enhance skills and capabilities in the role
  • Ability to work collaboratively as a supportive team member

Benefits:

We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day. We also provide tools that enable remote work to support flexible work arrangements whenever possible. Being part of our organization opens a world of exceptional growth opportunities, across divisions which operates in almost 30 markets globally.

Work Environment:

You will have the opportunity to work in a dynamic environment with a supportive team. Our organization is committed to creating a workplace where people from all backgrounds, identities and beliefs can thrive in an environment of inclusivity and mutual respect.

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