Ophthalmic Lens Specialist

2 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $95,000

We're passionate about helping people see more and be more.

Our company is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We operate under some of the most loved and widely-recognized vision care and eyewear brands in the world.

As an Optical Customer Service Representative, you'll learn about the optical industry, optics and optical dispensing. You'll be trained to provide technical advice and product recommendations on different lens solutions to our customers via inbound and outbound calls & emails.

Key skills and qualifications include:

  • Optical Knowledge
  • 2 or more years' experience in customer service, ideally within a call centre environment
  • Excellent interpersonal and communication (both written and verbal) skills
  • Strong computer literacy, including navigating ordering systems and tools
  • High attention to detail

We strive to create a workplace where our team members feel valued, respected and empowered. Flexible work arrangements are available and we aim to create a safe and inclusive environment for all.

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