
Help Desk Specialist
1 day ago
We are seeking a skilled Help Desk Specialist to provide timely and accurate assistance to end users within our desktop computing environment.
The ideal candidate will have excellent problem-solving skills, strong analytical capabilities, and a passion for delivering quality service.
Key Responsibilities- Provide onsite/on-call support for desktop computing environment
- Troubleshoot Windows 10 or 11 Admin issues
- Administer Intune, cloud, and thick build machines
- Stay up-to-date with Windows App and Update release information
- Support web application issues in Edge or Chrome
- Collaborate with app owners for cloud application support
- Resolve issues with 3rd party applications like Microsoft, Java, and Adobe
- Troubleshoot MS Teams issues
- Solve laptop hardware problems
- Manage office license administration or troubleshooting
- Work with MS Outlook app owners
- Familiar with Active directory and Group policies
- Use PowerShell scripting knowledge
- 3+ years of experience in Level 2/3 desktop support
- Excellent end-user computing skills
- Good knowledge of infrastructure support
- Strong analytical and problem-solving skills
- Well-organized and detail-oriented
- Strong customer service ethic and great communication skills
- A self-starter motivated to push limits and think outside the box
- Passionate about delivering quality regardless of the task
- Fondness for simple, elegant, and effective solutions
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Help Desk Specialist
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Help Desk Analyst
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Brisbane, Queensland, Australia Corrs Chambers Westgarth Full time492529BrisbaneTechnologyFull timeVIEW FAVOURITESJoin Corrs Chambers Westgarth, Australia's leading independent law firm.The Help Desk Analyst is a key contributor to the Corrs Technology team. The Help Desk Analyst is responsible for providing friendly and efficient support, proactively processing technology incidents and requests through our ITSM system,...