Customer Experience Champion

1 day ago

Melbourne, Victoria, Australia beBeeMotivated Full time $60,000 - $80,000
Customer Experience Champion

About Us:

We're a leading apparel and footwear company that values people who think outside the box and ask questions. We believe in cutting through red tape and reaping rewards from working together.

The Opportunity:

We're seeking an experienced Customer Service & Digital Sales Coordinator to join our dynamic team. This role involves handling inbound customer enquiries, building e-commerce skills, and operating with high standards of support. It's a busy and varied team where you'll have the opportunity to develop yourself and ensure positive customer experiences.

Key Responsibilities:

Sharing product knowledge, maintaining professionalism, monitoring order flow, resolving customer complaints, collating feedback, and becoming a super user of key systems.

The Kind of Person We Look For:

Results-focused, motivated, people-focused, meticulously organized, fun, enthusiastic, tech-savvy, and down-to-earth individuals with excellent communication skills.

What We Offer:

A great culture, pet-friendly workspace, generous discounts, invitations to sample sales, paid parental leave, volunteer leave, blood donation leave, and a purchased leave program.

We celebrate work hard, play hard teams and are after people who share this approach. If you thrive in fast-paced environments, learn quickly, and take initiative to solve problems, this is the perfect opportunity for you.

  • ■ Great culture and work environment
  • ■ Generous discounts and benefits
  • ■ Opportunities for career growth and development

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