Hospitality Operations Director for Pacific
7 days ago
The successful candidate will be in charge of managing the Sofitel, MGallery and Emblems hotels in Australia, New Zealand and Fiji, representing today over 20 hotels (over 4,500 rooms) to achieve the company's objectives in terms of operational excellence, financial targets, talent management and ESG leadership.
You will be an Ambassador for Sofitel, MGallery and Emblems brands in the Pacific region and will report to our SVP Operations Asia Pacific, based in Singapore. In this role, you will represent La Maison in different forums, to develop visibility, notoriety and results for our brands.
You will be an active participant in the development of new Sofitel, MGallery and Emblems projects in the Pacific region, and renewal of existing hotels.
Maintain corporate relationships with owners, owning companies, investors, asset managers and hospitality advisors. Establish Financial, Reputation and Compliance goals of the hotels and provide regular reporting on performance. Ensure performance goals and plans are in place for each hotel to achieve the annual budget targets. Conduct regular reviews with GMs to ensure KPI achievement. Develop and implement business strategy planning to reflect the short, medium- and long-term business goals of La Maison Sofitel, MGallery and Emblems in the areas of Network Growth, Hotel Results, Fees, People, ESG supported by the mobilisation of the regional central resource functions. Oversee operational strategic project development process from conception, implementation and delivery. Accompany and support the Business Development Strategy for the region, including sourcing and actively supporting new hotel developments, renewal of existing agreements as part of the lifecycle management process, including as needed the property improvement planning. Represent La Maison Sofitel, MGallery and Emblems at regional events and industry advisory groups, develop partnerships and visibility in accordance with the objectives of each brand in the region. Requirements:You are a leader with a track record of at least 5 years in hospitality operations on a regional role in Pacific and at least 10 years of experience as hotel General Manager in the Pacific region.
You are able to manage complexity and operate with a high level of autonomy.
You are inspiring and Motivating Leadership, Collaborative, Results Driven and Organized, with a strong commercial & financial acumen.
About Us:At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, open to others and the world around us.
Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company. We care for the world around us: our teams, our customers, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day. All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority. Together, we imagine your future. Our group is large, with many opportunities, and the experiences are infinite. We dare to question the status quo. We challenge ourselves to always do better. We take risks, we dream the impossible and make it possible. Hospitality is teamwork, and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say.-
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