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RTO Administration Specialist
2 months ago
Civmec is a leading Australian-owned provider of integrated, multidisciplinary engineering and construction services, catering to the energy, resources, infrastructure, marine, and defence sectors. With a robust portfolio exceeding $900 million in current and upcoming projects, our diverse operations enable us to support a variety of landmark initiatives, offering numerous career development opportunities for our workforce.
Role OverviewThis position presents an excellent opportunity for an individual eager to advance their career within a Registered Training Organisation, focusing on Human Resources and Learning and Development.
As part of our Training Team, you will oversee the comprehensive management of all training requests, including results management and financial updates. This role demands exceptional customer service skills and strong communication abilities to effectively manage various stakeholders.
This is a full-time position based in our Corporate Office, operating Monday to Friday.
Key Responsibilities- Manage and process all training requests, including enrolments, confirmations, and notifications.
- Schedule and allocate training resources, such as trainers and training facilities.
- Process student results and issue Qualifications and Statements of Attainment.
- Handle Accounts processes, including Purchase Order Requisitions, Accounts Payable, and Accounts Receivable.
- Organize RTO General Meetings, including scheduling, agenda preparation, minute-taking, and distribution.
- Assist with Construction Industry Funding Claims.
- Maintain a register of External Training Providers nationwide.
- Process external training requests for training that cannot be fulfilled by Civmec RTO, including liaising with external RTOs, issuing POs, maintaining training records, and uploading certifications upon course completion.
- Maintain the RTO booking dashboard.
- Manage the training inbox and communications for both internal and external stakeholders.
- Support Career Fairs, Expos, School Career Days, and Community Events.
The ideal candidate will possess the following qualifications and skills:
- Proven experience in administration within a fast-paced environment.
- Experience in coordinating schedules or planning work to meet multiple customer needs.
- Strong attention to detail and effective time management skills.
- Ability to develop and implement new processes or enhance existing ones.
- Proficiency in the MS Office suite.
Potential career advancement opportunities include:
- Learning and Development Liaison.
- RTO Trainer and Assessor.
- Recruitment/HR roles.
- Project/Site Support.