Financial Services Specialist

6 days ago

Byron Bay, Australia beBeeCustomer Full time $60,000 - $90,000
Job Title: Banking Consultant

We are seeking a skilled Banking Consultant to join our team in Byron Bay NSW. As a key member of our retail banking team, you will play a vital role in delivering exceptional customer experiences and helping customers achieve their financial goals.

This is an exciting opportunity for a customer-focused professional who is passionate about providing seamless banking experiences. You will be part of a collaborative team environment and will have the chance to contribute to significant uplifts in customer engagement and advocacy.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to adapt to changing situations and priorities. A strong understanding of compliance and risk management principles is also essential.

About the Role:
  • To provide customers with tailored solutions to meet their end-to-end banking needs.
  • To work collaboratively as part of a high-performing team to deliver exceptional customer experiences.
  • To contribute to the development and implementation of business strategies and initiatives that drive customer growth and retention.
Key Responsibilities:
  • Deliver exceptional customer service and support through proactive engagement and problem-solving.
  • Maintain up-to-date knowledge of banking products and services to provide informed advice and guidance.
  • Develop and maintain strong relationships with customers, colleagues, and other stakeholders to drive business growth and success.
What We're Looking For:
  • Exceptional customer focus and passion for delivering outstanding customer experiences.
  • Strong communication and interpersonal skills, with the ability to build rapport and trust with customers and colleagues.
  • Able to work effectively in a fast-paced, dynamic environment with multiple priorities and deadlines.

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