Transforming Financial Lives
2 weeks ago
We are passionate about shaping a world where people and communities thrive.
As a Customer Banking Specialist, you'll play a crucial role in providing customers with exceptional banking experiences by meeting their end-to-end financial needs and goals.
You will be part of a collaborative team, acting as a role model and peer coach to deliver the best possible customer service.
Our customers are at the heart of everything we do, and we're committed to delivering on our promises to ensure they leave strong advocates of our bank.
The role involves:
- Providing seamless branch experiences by meeting each customer's end-to-end banking needs.
- Being part of a collaborative team and acting as a role model and peer coach to deliver the best possible customer experience.
- Contributing to a significant uplift in customer engagement and advocacy, creating real customer value.
- Actively participating in and supporting bank programs and initiatives.
- Taking responsibility for 'knowing your customer' from a risk perspective.
- Ensuring compliance with bank policies and procedures.
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