Senior Front Office Coordinator

1 day ago

Adelaide, South Australia beBeeLeadership Full time $60 - $90
Business Support Manager Role Overview

This is a unique opportunity to lead front-of-house operations, support internal teams and external clients, and represent a brand dedicated to helping people achieve their goals.

As a proactive and enthusiastic professional, you will oversee the reception and client services team, ensuring a professional, welcoming environment and seamless daily operations. Key responsibilities include:

  • Team Leadership: Manage the team to ensure high standards of customer service, operational efficiency, and effective communication.
  • Customer Data & Reporting: Develop and maintain accurate customer records and reporting systems to support business insights and compliance.
  • Client Experience: Serve as the first point of contact for clients and staff, fostering a positive and supportive atmosphere.
  • Workflow & Resource Planning: Assist in managing workflow planning, resource allocation, and operational efficiency across the organization.
  • Systems & IT Coordination: Support office management functions including IT coordination and systems administration.
  • Patient Management: Greet and welcome patients, handle phone enquiries, schedule and confirm appointments, and manage customer accounts with precision and care.
Key Skills & Qualifications

To succeed in this role, you will need excellent leadership skills, strong communication abilities, and a passion for delivering exceptional customer service. You should also have experience in team management, customer data analysis, and workflow planning.

A degree in Business Administration or a related field would be advantageous, but not essential. What matters most is your ability to demonstrate a genuine commitment to excellence in all aspects of your work.

Benefits

This is an exciting opportunity to join a dynamic wellbeing clinic where you can grow your career, develop new skills, and make a real difference in people's lives.

What We Offer

We offer a competitive salary package, comprehensive training, and opportunities for career progression. Our company values include professionalism, respect, and teamwork, and we are committed to creating a positive and inclusive work environment.

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