Front Office Coordinator

10 hours ago

Adelaide, South Australia beBeeCustomerService Full time $59,999 - $79,969

Job Title: Front Office Coordinator

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The Adelaide Clinic, a leading provider of psychiatric services in this state, is seeking a skilled professional to join our Administration team.

As a key member of the team, you will provide comprehensive customer-focused service to all aspects of the Hospital Front Office.

The successful candidate will be responsible for:

  • Implementing hospital standard policies and processes with consistency;
  • Providing high-level customer service directly to patients at the front desk, processing their initial paperwork efficiently; and
  • Attending the Reception desk, directing visitors and handling enquiries effectively.

Requirements for the role include:

  • Professional administrative skills and experience within the health industry;
  • A positive and welcoming customer service skillset;
  • Demonstrated ability to work effectively as part of a high-performing team;
  • Experience with patient management systems (Meditech) will be highly regarded;
  • Strong computer skills with a clear understanding of the MS Office suite;
  • Any relevant administrative qualifications will be highly regarded.

About The Role:

This is an exciting opportunity to contribute to the success of our Administration team. As a Front Office Coordinator, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of the Hospital Front Office.

Benefits:

  • Extensive professional development programs including post-graduate education scholarships;
  • Access to flexible work opportunities and have a say in your roster times;
  • Flexible Leave Program: purchase additional annual leave;
  • Free access to permanent employees discounts off hospital and extras private health insurance;
  • Study leave;
  • Permanent employees and their families are eligible for a fitness passport - to help achieve your wellness goals with a discounted gym membership;
  • Discounts off hospital and extras private health insurance - you'll pay less for hospital cover and receive a higher extras limit for things like General and Major Dental;
  • Hospital, Allied Health & Pharmacy discounts;
  • Salary sacrifice opportunities eg, airport lounge membership, self-education expenses and more;
  • Paid parental leave;
  • Corporate rates on Hertz car rentals;
  • Recognition and rewards programs;
  • Community service leave - ask to find out more specific details.

Everyone who joins Ramsay must:

  • Be vaccinated against Covid-19 - a vaccine approved by the Australian Technical Advisory Group on Immunisation;
  • Provide a National Police check conducted within the previous 12 months;
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

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