
National Governance Leader
6 days ago
Are you looking for a challenging role that will allow you to grow and develop as a professional?
National Governance and Controls Manager
As National Governance and Controls Manager, you will lead the design and implementation of governance strategies and frameworks within our Compulsory Third Party and CCI/Life claims teams.
Key Responsibilities:
* Lead the delivery of governance activities, including the design and implementation of strategies and frameworks.
* Work closely with the Quality and Technical team to ensure assurance frameworks operate in alignment with our risk and compliance requirements and external/regulatory expectations.
* Provide expert technical support on governance requirements and risk/compliance frameworks.
* Identify and implement opportunities to create efficiency in governance frameworks, whilst maintaining effectiveness.
* Provide reporting to the leadership team to ensure oversight of performance, which enhances robust review of efficiency and effectiveness of governance and controls.
* Ensure adherence to Internal Policy and Procedures, including delegations of authority.
* Maintain, upgrade and propose improvement to key Policy and Procedures, guidelines and processes in accordance with our requirements.
* Work alongside each Head of Claims regulatory reform proposals, including input into, and representation at industry forums or submissions.
* Assist to review and respond to adverse regulatory findings received via censure notices or formal regulatory actions.
* Promote a strong risk awareness culture through continual engagement with the leadership team.
* Maintain a forward view of major upcoming regulatory requirements and business deliverables to ensure we understand, respond and provide valuable submissions.
* Ensure escalation of risks and issues and reporting of actual or potential issues in accordance with our requirements, and assist with innovative, proactive and practical solutions to these risks/issues.
Requirements
* Significant assurance experience acquired in a complex, matrixed general insurance or financial services organisation.
* Understanding of quality assurance processes, requirements and practices.
* Sound business acumen, business planning, data management experience.
* Demonstrated understanding of risk management principles and process, risk and control analysis and three lines of defence model.
* Proven analytical and critical capability to interpret a range of data and report requirements and inform judgement and solutions.
* Demonstrated ability to partner and collaborate effectively with multiple stakeholders, external partners and suppliers to establish strong relationships and influence outcomes.
What's on offer?
* Be part of a team that is open-minded, supportive, approachable and genuinely focused on customer outcomes.
* We understand about work-life balance and are always willing to discuss flexible & remote working options with our employees.
* Access a range of benefits, including discounts at retailers, travel firms, health insurers, gyms and financial institutions, alongside a significant discount on our insurance products.
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