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Risk Management Professional
2 weeks ago
The Process Risk and Controls Specialist plays a pivotal role in enhancing operational risk management across various business entities.
This dynamic individual will lead the identification, mapping, and enhancement of risk and controls within key processes, fostering a culture of process excellence and customer-centricity.
This is a hands-on, high-impact position where you'll collaborate with leaders across multiple functions to ensure that robust controls are embedded in day-to-day operations—supporting both compliance and performance.
Key Responsibilities:- Lead the identification and documentation of operational risks and controls within key processes, including system-based controls.
- Support process owners in identifying control gaps and uplifting controls (including automation opportunities) to reduce risk and increase efficiency.
- Embed and maintain risk and control documentation within process maps in relevant systems.
- Ensure process controls remain current, effective, and well-integrated into BAU operations.
- Upskill and coach process owners to own and manage risks and controls within their remit.
- Build trusted relationships with senior stakeholders and become a valued advisor on operational risk.
- Foster a continuous improvement mindset and team culture that values safe, customer-centric process excellence.
- A minimum of 5 years' experience in process improvement, operational risk, or compliance, ideally within a regulated environment.
- Tertiary qualifications in Business, Risk Management, or a related field.
- Demonstrated success leading risk/control initiatives and embedding control frameworks into operational processes.
- Deep understanding of risk principles and process mapping tools, and experience working with GRC platforms.
- Strong communication, facilitation, and stakeholder engagement skills, with the ability to influence and educate across diverse business functions.
- Excellent analytical and problem-solving skills, with strong attention to detail.
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
