Essential Support Role

1 week ago


Adelaide, South Australia beBeeEmpathy Full time $58,709 - $63,254
Customer Service Specialist

We are a high-performing team shaping South Australia's future by providing trusted fiscal, economic, and policy advice to the State Government.

Our services support government agencies in delivering essential business and finance functions such as payroll, accounts payable and receivable, tax, and financial accounting. This enables them to focus on serving the community.

You will join a team providing vital support to health workers, administrative staff, and suppliers. We deliver patient, empathetic, and reliable customer service through calls, emails, or log issues for resolution.

Our goal is to satisfy and delight our customers with each interaction. To achieve this, you will need empathy, patience, and resilience in every conversation. Experience in call centres, retail, hospitality, or roles focusing on people is essential.

Key skills include effective communication, problem-solving, and conflict resolution. You should be able to work independently and as part of a team to deliver excellent results.

As a Customer Service Specialist, you will play a critical role in maintaining positive relationships with our customers. Your dedication to delivering exceptional service will make a significant impact on their experience.

Some benefits of working with us include:

  • Opportunities for professional growth and development
  • A supportive and collaborative team environment
  • A competitive salary and benefits package

Join us and contribute to shaping South Australia's future while delivering exceptional customer service.



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