Sydney Office Property Manager
4 weeks ago
The Tenant Services Manager role at JLL presents a unique opportunity to thrive in a premium asset environment. We are seeking an experienced and passionate professional to join our team, responsible for delivering exceptional tenant experiences and fostering positive relationships.
About the Role
This is a key position within our Sydney office, requiring strong communication and interpersonal skills to engage with tenants, manage front-of-house digital platforms, and provide administrative support. The ideal candidate will possess prior building management experience, preferably in a premium asset, or relevant skills in tenant/customer service, placemaking, marketing, or events management.
Responsibilities Include:
- Proactively communicating with tenants through various approved media channels
- Leading the management team in developing and executing site-specific tenant engagement strategies
- Managing all front-of-house digital platforms, including lift screens and directory boards
- Serving as the primary point of contact for tenant-related inquiries and providing feedback
- Handling general property administration tasks, such as invoice processing, arrears management, daily receipting, and allocations
- Supporting new site initiatives, including sustainability projects, events, and tenant engagement
- Assisting with budget preparation, outgoings recoveries, forecasts, quarterly reports, and outgoings statements
What You'll Get
As a valued member of our team, you can expect:
- A competitive salary estimated at $80,000 - $110,000 per annum, depending on experience
- A dynamic work environment with opportunities for career growth and development
- Access to industry-leading training and professional certifications
- A range of employee benefits, including fitness discounts, social club membership, well-being programs, paid volunteer time, and more
- A supportive team culture that values diversity, inclusion, and work-life balance
About JLL
JLL is a leading global real estate services company dedicated to empowering clients to shape a brighter future. With a presence in over 80 countries, we offer a diverse range of services, from commercial real estate brokerage to investment management and technology solutions. Our commitment to innovation, integrity, and excellence has earned us recognition as one of the world's most ethical companies.
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